Price Match

Although we believe here at Ellie James we already offer the most competitive prices online, if you do find the same product elsewhere cheaper then we will be more than happy to match the price with our price match promise.

All you need to do is click on the price match link on the product page and fill out the price match form.

As we offer free shipping the price that you quote must include any additional shipping charges the website adds on to the price at checkout.

We will aim to email you back within 2 hours (between normal working hours) with confirmation of the price match, if you would like to proceed with the purchase then all you need to do is reply to our email and we will send you a voucher code to use at checkout to discount the item to the agreed price.

Please note all price matching is at the discretion of Ellie James and will not apply if the item is: on offer, on an auction website, on a foreign website, supplied by a wholesaler or a private sale. We reserve the right to refuse a price match request for any reason.