Dive into eye of the storm where all is calm in still. "The Eye Glass" Trollbead is the perfect place of serenity while the world races by.
Items can be returned for an exchange or refund providing a return slip corresponds to the registered purchaser within 14 days of delivery.
Unless faulty, a product will only be accepted for exchange or refund if it is returned in it's original condition which include the removal of tags that may be attatched. Also we only accept items if the item(s) are unworn, not tampered / personalised or adjusted and undamaged.
An exchange or refund to the value of the item will be issued within 21 days of us receiving it. Shipping charges are non-refundable, however, if the return is a result of our error, we will of course refund the shipping as well.
Please note: Pierced earring hooks and stud earrings are non returnable for reasons of hygiene and safety.
*Packaging Shown are for illustration purposes only. Actual packaging may vary in different styles.*
To be more efficient and cut down waste we may package items together e.g. two items in the same gift box. If you require items to be in seperate packaging please state this at check out or email us at info@elliejamesjewellery.co.uk stating your web number.
Standard UK Mainland 1st Class Delivery (Free)*
All parcels are dispatched in the UK by Royal Mail
- Delivery within 1-3 working days.
- Always quote your full postcode when ordering.
Standard UK Mainland 1st Class Recorded £4.99*
All parcels are despatched in the UK by Royal Mail
- Delivery within 1-3 working days.
- This delivery requires a signature.
- Always quote your full postcode when ordering.
Special Recorded Delivery UK £6.99 (Free on orders over £100)*
All parcels are despatched in the UK by Royal Mail
- Delivery within 1 working day before 1pm.
- This delivery requires a signature.
- Always quote your full postcode when ordering.
Special Recorded Delivery Before 9am UK £10.99*
All parcels are despatched in the UK by Royal Mail
- Delivery within 1 working day before 9am.
- This delivery requires a signature.
- Always quote your full postcode when ordering.
Special Saturday Recorded Delivery UK £14.99
All parcels are despatched in the UK by Royal Mail
- Delivery on Saturday Before 1pm.
- This delivery requires a signature.
- Always quote your full postcode when ordering.
Foreign Delivery £10.99*
All parcels are despatched in the UK by Royal Mail
- Delivery within 14 working days.
- This delivery requires a signature.
- Always quote your full postcode when ordering.
*Excluding Sundays and bank holidays.
See our full returns & Exchange Policy
Please contact us for more information about Payment & Security.
